SEWING MACHINE CLINIC
$50 FLAT FEE SERVICE
No matter how much work needs to be done. It's our standard $50 fee for service. Parts for your machine is additional.
To make it simple - $50 plus parts.
With Sue's Quilting Company we know the care and pride our customers have in their equipment, so we take care of your machines as if they were our own. We also know that your projects are often time sensitive, so we pride ourselves in getting you back to sewing & quilting as quickly as possible. For walk-ins your estimated turnaround time is 3 to 5 business days.
What we do:
Clean your machine so we can see all parts. Tensions can be done but may need to be changed when changing the weight of your thread or fabric you choose to sew with. Everything which is not in the design of the machine is removed - old oil, grease, dirt, lint, anything and everything which does not belong inside a machine. Then we test sew. Timing your machine to perfection.
Simple and Straight Forward
That's the way we like it.
BRING YOUR MACHINE TO:
Sue's Quilting Company
111 East High Street
Jefferson City, MO 65101
Common Servicing Questions
My thread keeps knotting up around the bobbin?
This could be caused by many reasons. One of those reason is your bobbin case has a bur on the outer casing. You can take out the bobbin case and check for any areas that are not smooth. Your thread has to be able to glide over the case so any bur will cause it to jam up.
My machine seems to sound like its really running hard.
Sometimes and in most cases - your machine needs cleaned and oiled. You can do the basic by blowing out around the bobbin area with canned air. We totally break down the machine, clean and oil every moving part in your machine. Really this needs to be done every year for a Hobbiest and every six months for those "a little more than hobbiest".
Do you have any servicing plans?
I'm on a limited budget and don't have the money right now to fix my machine. Thats how I suppliment my income is by sewing. Can you help?
YES! Our business is geared to helping. We have financing available with no intrest or additional fees. We can break down your payment into affordable payments.
Where do I go to drop off my machine for service?
You can drop off your machine if you're local (Jefferson City and or surrounding area) at:
What if I don't need my machine cleaned, only a part replaced?
If your machine doesn't need a service but you need a part installed that requires the machine to be taken apart, it will be the same as a service charge. Since it still requires the time and skill needed to take apart and put back together (correctly) and make sure all the parts are working together in harmony. While it is taken apart James will also clean any debris and add any oil needed and make any other adjustments he sees while it's taken apart. If you insist on only wanting the part replaced, we recommend you wait until your machine needs service and the tech will replace the part(s) at the same time.
How do I know if my machine only needs a base service or something additional?
Basically if your machine is sewing (feeding the fabric and making a stitch) then it should only need a base service. If the stitch looks horrible, it's most likely only a tension adjustment which is included in the base service. If your machine won't make a stitch or knobs/dials are frozen, it will most likely need some extra time and work invested and there may be additional charges.
What's included in the base service?
A regular service includes a thorough cleaning, necessary lubrication and any minor adjustments. He will take off the covers and make sure everything inside is clean, oiled and working in tip-top shape before putting everything back together and testing the machine to guarantee the stitch quality is perfect and the machine is humming along nicely.
What should I bring with my machine to have it serviced?
When bringing your machine in to have it looked at you should bring everything that we'll need to make a zigzag stitch. Including the power cord, foot control, bobbin and bobbincase, presser foot and needle.